Frequently asked questions
Prices
Where do the prices come from?
Contributors enter them by hand or scan shop receipts. Stores do not send us prices, and no store pays to be listed or ranked on Prixly.
Why is the price in the store different?
A price shows what a contributor saw on a given day. Stores change prices often, and promotions end. The price at the till is the one that counts.
Each price shows when it was recorded, for example "3 days ago".
How fresh are the prices?
As fresh as the last person who recorded them. A price older than 90 days is marked as old, so you know to check it. Old prices are still shown, but they are never picked as the cheapest and do not count in basket totals.
A price older than 365 days is deleted when the same store has a newer price for that product. A store's latest price is always kept.
How is the cheapest store picked?
For every store we take the latest price of the product, even if an older one was lower, and compare those. Only prices in the market's own currency count, and only prices from the last 90 days.
The "from" price in the product list and the price gaps on the home page are updated every few minutes, so a price added just now can take up to 5 minutes to show there.
What does the "Sale" badge mean?
The price was a promotion when it was recorded. The regular price is shown crossed out next to it. Promotions end, so check the date.
Using the site
Do I need an account to use Prixly?
No. Anyone can search products, compare stores and build a basket. An account is only needed to add prices.
Can I search by barcode?
Yes. Type the barcode digits in the product search, or use the scan button to read it with your phone's camera.
Is my basket saved?
Your basket is kept in this browser only, separately for each market. It is not sent to us, so it does not follow you to another device.
What does "Near me" do with my location?
It sorts stores by distance, inside your browser. Your location is not stored and is not sent to us or to anyone else. It is only asked for when you click the button.
Which countries are covered?
Prixly started in Moldova. When more than one market is offered, pick it with the flag in the top bar. Each market has its own stores, products and prices.
Contributing
How do I become a contributor?
Click "Become a Contributor" on the home page and send your name and email. An administrator reviews the request and creates your account. There is no open sign-up.
How does receipt scanning work?
Take a photo of a shop receipt. The app reads the store, the products and the prices, matches them to what is already on the site, and shows you the result to check before anything is saved.
Only everyday purchases are kept: food and drinks, cleaning and personal care, baby and pet products, household goods and small kitchenware. Lines for building materials, tools, furniture, electronics, clothing or medicine are skipped, and a photo that is not a receipt, or a receipt with only such items, is turned down.
Contributors can scan 3 receipts a day.
What happens to my receipt photo?
It is read by Anthropic (Claude) and deleted automatically after 7 days. A receipt can show card digits or a cashier's name, so please cover them before you take the photo.
Corrections and contact
I found a wrong price. How do I report it?
Use "Report a wrong price" on the product or store page, or write to us. Tell us the product, the store and the right price if you know it.
I run a store. Can you correct or remove its details?
Yes, write to us. Prixly is not linked to any store or brand.
Who runs Prixly?
Prixly is a free, community-run project run by a private individual in Moldova.
Still have a question? Write to us at contact@prixly.app